Cases

Merchandise or service not received

$640.00 · PP-R-SQX-10196993 · inquiry · waiting for seller response

Used RTX 4080 Founders Edition 66425252S3919764L

Respond by 2026-11-27 14:01:50 UTC

Buyer: “Sandbox test case for Sealed. Package never arrived.”

Check

Item Not Received needs proof of delivery

PayPal flagged this capture as eligible for Item Not Received. Protection depends on tracking to the Transaction Details address.

“Online or physical documentation from a shipping company that includes: An online and verifiable tracking number. Date of delivery and 'delivered' status. An address for the recipient that matches the shipping address on the Transaction Details page.”
Source, version 2026-01-26

PayPal asks for: proof of fulfillment

Timeline in the evidence PDF

  1. 2026-11-07 13:56 UTC
    Buyer paid $640.00 with PayPal Goods and Services. Capture 9JN43155RM2635829. PayPal's Seller Protection flag at capture: ELIGIBLE.
  2. 2026-11-07 14:01 UTC
    Buyer opened PP-R-SQX-10196993: item not received ("Sandbox test case for Sealed. Package never arrived.").

Evidence pack

What PayPal returned, in order

  1. 2026-11-08 16:45:51 UTCinquiry · waiting for seller response (page view, debug_id f52036166de15)

Recorded from real sandbox responses and webhooks. Nothing here is simulated.